How we make this list: we compare pricing pages, product documentation and public user reviews. Ratings come from G2, Capterra or Trustpilot, with the date we checked them.
Key takeaways
- Aircall is clean and easy to learn, but its three-seat minimum and limited SMS countries push growing teams elsewhere.
- Dialpad and Nextiva bring AI transcripts and unified communications to small teams at $15 per user per month.
- CloudTalk suits global teams with local numbers in more than 160 countries and single-seat plans.
- JustCall suits outbound teams that text as much as they call, with SMS synced to the CRM.
- Seat minimums change the real bill, so price your actual team size, not the headline rate.
Quick comparison
| Tool | Best for | Starting price | Free plan |
|---|
 CloudTalk | Global sales and support teams | $25 per user per month | Free trial |
 Nextiva | Voice, video, and chat in one app | $15 per user per month | Free trial |
 JustCall | Outbound teams that call and text | $29 per user per month | Free trial |
 Dialpad | AI transcripts and coaching | $15 per user per month | Free trial |
 RingCentral | Large companies with complex routing | $20 per user per month | Free trial |
 OpenPhone | Startups sharing one number | $15 per user per month | Free trial |
 Ringover | European sales and recruiting teams | $15 per user per month | Free trial |
 CallHippo | Micro-teams on a tight budget | $18 per user per month | Yes |
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The best Aircall alternatives
#1CloudTalk
Best for: Global sales and support teams4.4/5 on
G2 (1,938 reviews, checked Oct 2026)
Visit cloudtalk.io
Starting price$25 per user per month
Free planFree trial
CloudTalk fixes the two limits that push teams off Aircall: seat minimums and number coverage. Plans sell to a single agent, and local numbers cover more than 160 countries, so a global sales team can call from a local number almost anywhere it sells. CRM sync logs every call to the customer record, which keeps managers from chasing reps for notes.
The $25 per user per month starting price runs above Dialpad and Nextiva, and monitoring tools like wallboards need the Expert tier. For a team that sells across borders and needs numbers fast, CloudTalk is the most flexible global phone system on this list.
What we like- Local numbers in 160 plus countries
- Single-seat plans
- CRM sync logs every call
Watch out for- Advanced monitoring needs higher tiers
- Per-user price above rivals
- Some features need Expert plan
#2Nextiva
Best for: Voice, video, and chat in one app4.5/5 on
G2 (3,659 reviews, checked Oct 2026)
Visit nextiva.com
Starting price$15 per user per month
Free planFree trial
Nextiva replaces Aircall plus a separate video tool with one app for calls, video meetings, and team chat. Starting at $15 per user per month, it suits mid-size teams that want one vendor and one bill, plus 24/7 human support included on every plan. Setup is straightforward, and the mobile app covers remote staff well.
Contact center depth costs more. Queues, supervisor monitoring, and skills routing sit on the $75 plan, so a support team that needs real queue management should price that tier, not the entry plan. For a general business phone system with video and chat included, Nextiva is a strong value pick.
What we like- Voice, video, and chat on one bill
- 24/7 human support
- Simple setup
Watch out for- Contact center features need the $75 plan
- Queues absent on entry plan
- Fewer dialer options
#3JustCall
Best for: Outbound teams that call and text4.3/5 on
G2 (2,395 reviews, checked Oct 2026)
Visit justcall.io
Starting price$29 per user per month
Free planFree trial
JustCall suits outbound sales teams that text as much as they call. SMS threads sync to HubSpot or Pipedrive, so a text conversation stays attached to the deal record instead of living on a rep's personal phone. Inbound and outbound calling share one platform, and AI transcription runs on every plan.
The entry plan starts at $29 per user per month with a two-user minimum, and queues, skills routing, and queue callback need the Pro tier. For an outbound team where texting drives replies, JustCall is the most text-friendly Aircall alternative.
What we like- SMS synced to HubSpot and Pipedrive
- Inbound and outbound in one platform
- AI transcription
Watch out for- Two-user minimum
- Queues and routing start at higher tiers
- $29 entry price
#4Dialpad
Best for: AI transcripts and coaching4.4/5 on
G2 (4,201 reviews, checked Oct 2026)
Visit dialpad.com
Starting price$15 per user per month
Free planFree trial
Dialpad brings AI to the base plan. Live transcripts, AI notes, and on-screen coaching tips help new reps from the $15 per user per month plan, which is unusual in this category. Calls, SMS, video, and chat share one app, so a team can standardize on Dialpad without extra tools.
The contact center is a separate product, with Support essentials starting higher and coaching and workforce management on pricier tiers. Teams that need full contact center routing should price Dialpad Support, not Connect. For a team ramping new reps with AI help, Dialpad is the best coaching value here.
What we like- Live transcripts and coaching tips from base plan
- AI notes on every call
- Video and chat
Watch out for- Contact center is a separate product
- Coaching tiers cost more
- Support plan starts higher
#5RingCentral
Best for: Large companies with complex routing4.1/5 on
G2 (1,076 reviews, checked Oct 2026)
Visit ringcentral.com
Starting price$20 per user per month
Free planFree trial
RingCentral serves large companies routing calls across departments. More than 300 app integrations, department-level dashboards, and deep call routing cover complex organizations that smaller tools cannot. Starting at $20 per user per month, it bundles voice, video, SMS, and team chat in one app.
The platform rewards companies with IT staff to configure it, and the blended contact center product, RingCX, is separate. Setup takes longer than Aircall or OpenPhone. For an enterprise that needs routing depth and integration breadth, RingCentral remains the safe large-company pick.
What we like- 300 plus app integrations
- Department-level dashboards
- Deep routing options
Watch out for- Needs IT to configure well
- Contact center is a separate product
- Setup takes longer
Starting price$15 per user per month
Free planFree trial
OpenPhone, now branded Quo in some listings, is the simplest tool on this list. A startup shares one number for calls and texts from a mobile-style app, with a shared inbox so any teammate can pick up the thread. Starting at $15 per user per month, it suits micro-teams that need a business number today.
High-volume outbound dialers are absent, enterprise features are thin, and global number coverage trails CloudTalk. For a startup or small team that mainly needs a shared business line with texting, OpenPhone is the easiest start.
What we like- Simplest setup here
- Shared inbox for calls and texts
- US and Canada focus
Watch out for- No dialer for high-volume outbound
- Fewer enterprise features
- Global numbers limited
Starting price$15 per user per month
Free planFree trial
Ringover keeps Aircall's simplicity and adds campaign tools and live call whispering for coaching. European sales and recruiting teams get local numbers and onboarding that sometimes finishes the same day, starting at $15 per user per month. The interface feels familiar to Aircall users, which shortens migration.
The US presence is smaller, and the integration list trails RingCentral and Dialpad. For a European team that wants Aircall-style ease with stronger coaching and campaign features, Ringover is a natural switch.
What we like- Fast onboarding, sometimes same day
- Live call whispering
- Built for Europe
Watch out for- Smaller US presence
- Fewer integrations than RingCentral
- Brand less known
#8CallHippo
Best for: Micro-teams on a tight budget4.4/5 on
G2 (416 reviews, checked Oct 2026)
Visit callhippo.com
Starting price$18 per user per month
Free planYes
CallHippo helps micro-businesses get a global number live within minutes, with a free Basic tier to test the concept before paying. Paid plans start at $18 per user per month, and power and parallel dialers cover small outbound teams. Setup takes minutes, not days.
Growing teams report rigid account rules, broken automations, and support quality that varies. CallHippo suits a micro-team proving the idea of a cloud phone system. Once call volume and team size grow, CloudTalk or JustCall usually replace it.
What we like- Free Basic tier to test
- International numbers in minutes
- Power and parallel dialers
Watch out for- Support quality varies
- Automation limits reported
- Paid plans start near rivals
How we chose
We compared tools on number coverage, SMS reach, CRM integrations, AI features, seat minimums, contact center depth, and published pricing. We used vendor pricing pages, product documentation, and published comparison guides. Where a vendor quotes privately, we wrote See website instead of repeating an unverified estimate.
How to pick an Aircall replacement
Start with your seat count and countries. Aircall requires three licenses before the first call, which already excludes solo founders and two-person teams. CloudTalk sells to one agent, while CallHippo and OpenPhone suit micro-teams. If you sell in many countries, CloudTalk's 160-plus country coverage beats Aircall's SMS limits outright. If you sell only in the US and Canada, OpenPhone or Nextiva will do.
Next, separate phone system needs from contact center needs. A phone system handles calls, texts, and meetings for a general team. A contact center adds queues, skills routing, callbacks, and workforce management, and it costs far more: Nextiva queues need the $75 plan, Dialpad Support starts higher, and RingCentral RingCX is separate. Buying a phone system when you need a contact center, or the reverse, wastes money either way.
Then test the CRM sync on a real deal. The best phone tools log calls, texts, and recordings to the customer record automatically, which saves reps from manual notes and gives managers true activity data. During the trial, make ten calls and ten texts, then check the CRM record for gaps. Finally, port one number first and run both systems in parallel for a week. Number porting problems are the most common migration pain, and a parallel run catches them before the whole team moves.
Frequently asked questions
Why do teams leave Aircall?
Teams leave Aircall mainly for three reasons: the three-license minimum excludes tiny teams, SMS works in only six countries, and AI transcripts sit on top plans. Rivals like CloudTalk, Dialpad, and JustCall each fix at least one of those limits at a similar or lower price.
Which Aircall alternative is cheapest?
Dialpad, Nextiva, OpenPhone, and Ringover all start at $15 per user per month. CallHippo offers a free Basic tier, but paid plans start at $18. The cheapest entry plan is not always the cheapest total, since contact center features and seat minimums change the bill.
Does Dialpad really include AI on the base plan?
Yes, Dialpad includes live transcripts and AI notes from its $15 base plan, with on-screen coaching tips for reps. Full contact center coaching and workforce management sit on higher Dialpad Support tiers, so check which AI features your plan includes.
Which tool is best for international calling?
CloudTalk is best for international calling, with local numbers in more than 160 countries and single-seat plans. Ringover suits European teams, while 8x8 offers unlimited calling to up to 48 countries for multinational teams inside Microsoft Teams.
Can I keep my phone numbers when switching?
Yes, in most cases you can port existing business numbers to the new provider. Porting takes days to weeks depending on the carrier, so start the port early and run both systems in parallel until the port completes and test calls pass.
Do I need a contact center or just a phone system?
Pick a phone system when your team makes and takes calls, texts, and meetings without formal queues. Pick a contact center when you need queues, skills routing, callbacks, and agent performance tracking. Contact centers cost much more, so buy one only when queue management is a daily need.
Sources we checked (8)
- https://www.cloudtalk.io/pricing
- https://www.nextiva.com/pricing
- https://www.justcall.io/pricing
- https://www.dialpad.com/pricing
- https://www.ringcentral.com/pricing
- https://www.openphone.com/pricing
- https://www.ringover.com/pricing
- https://www.callhippo.com/pricing
Is your product missing or out of date?
We review this list regularly. Vendors can request a listing, send updated pricing or ask about featured placement.
Shihab Mia · Founder, Rankite
Shihab has 5+ years in B2B and SaaS SEO. He writes Rankite's software buying guides from pricing pages, documentation and public user reviews. More about Shihab.