How we make this list: we compare pricing pages, product documentation and public user reviews. Ratings come from G2, Capterra or Trustpilot, with the date we checked them.
Key takeaways
- Hello Rache is the best all-round pick for small practices: a published flat rate of $9.50 per hour, no contracts and no setup fees, with HIPAA-trained assistants across 50+ specialties.
- MEDVA suits practices and health systems that need stricter security, including an Epic-approved secure facility option, with a flat monthly rate quoted by role and security tier.
- HelpSquad Health publishes the widest rate card, $8 to $13 per hour for full-time staff, with a company-level BAA, a secure virtual desktop and free replacements.
- Staffing For Doctors charges a flat $14 per hour with HIPAA infrastructure and US account management included, which makes the all-in cost easy to predict.
- DocVA, Portiva, Wing Assistant and ScribeAmerica fill specific needs: RN-background assistants, custom multi-role teams, general business support alongside medical work, and dedicated scribe programs.
Quick comparison
| Tool | Best for | Starting price | Free plan |
|---|
 Hello Rache | Small and mid-size practices on a budget | $9.50 per hour | No |
 MEDVA | Practices that need high-security setups | See website | No |
 HelpSquad Health | Transparent rates by role | $8 per hour | No |
 Staffing For Doctors | An all-in flat rate | $14 per hour | No |
 DocVA | Assistants with nursing backgrounds | See website | No |
 Portiva | Custom teams for billing and authorizations | See website | No |
 Wing Assistant | Mixing medical and general admin work | $699 per month (part-time) | No |
 ScribeAmerica | Scribe programs for groups and hospitals | See website | No |
Is your product missing or out of date?
We review this list regularly. Vendors can request a listing, send updated pricing or ask about featured placement.
The best virtual medical assistant services
A virtual medical assistant is a trained remote team member who handles the phone, scheduling, insurance verification, prior authorizations, charting support and billing tasks for a practice. Most providers recruit in the Philippines or Latin America, train staff on HIPAA and common EHRs, and place one dedicated person with your practice for a fixed hourly or monthly rate.
The services below differ most on three things: how they price, how they protect patient data, and how much management they add on top of the assistant. Prices and details come from each provider's own website in October 2026. Where a provider does not publish a rate, we say so and list it as "See website".
Starting price$9.50 per hour
Free planNo
Hello Rache calls itself the original Healthcare Virtual Assistant company, and it was built by a physician for medical practices. Its pitch is simple: a dedicated, HIPAA-trained assistant for a flat $9.50 per hour, with no long-term contract and no setup fee.
The company recruits licensed nurses and healthcare graduates in the Philippines, trains them on HIPAA, and matches each one to a practice based on specialty, workflow and systems. Assistants can handle scheduling, insurance verification, patient communication, medical scribing, billing support and front-desk calls. You can add or reduce assistants at any time, and the provider aligns schedules with your working hours.
Hello Rache also runs separate programs for dental, veterinary and optometry practices. For a solo doctor or small group that wants a known price and minimal risk, it is the easiest place to start.
What we like- Flat $9.50 hourly rate published on the site
- No contracts, no setup fees and cancel anytime
- Assistants for 50+ specialties, plus dental, veterinary and optometry teams
Watch out for- One flat rate means less room to pay more for specialist roles
- Most staff are based in the Philippines, so check time zone coverage for your hours
Starting priceSee website
Free planNo
MEDVA is one of the best-known names in medical virtual staffing, and it was founded by practicing physicians. It places full-time virtual assistants, up to 85 hours bi-weekly, in roles such as medical receptionist, administrative assistant, medical scribe, billing assistant and remote patient monitoring support.
What sets MEDVA apart is security. Practices can choose a standard remote assistant, an assistant with enhanced device-level controls, or one who works from an Epic-approved secure facility with biometric entry and encrypted servers. That last option helps larger groups and health systems whose compliance teams will not allow staff to access the EHR from home.
Pricing is a flat monthly rate that depends on role type and security tier, with no hidden fees and no long-term commitment. MEDVA does not list a public rate, so you need a consultation to get a number.
What we like- Founded by practicing physicians
- Optional Epic-approved secure facility with biometric entry
- Flat monthly rate with no long-term commitment
Watch out for- Rates are quote-only, so you cannot compare prices before a call
- Every placement is full-time, which may be more than a small office needs
Starting price$8 per hour
Free planNo
HelpSquad Health publishes one of the clearest rate cards in the market. Full-time back-office assistants for billing, claims, AR, data entry and scribing cost $8 to $10 per hour. Patient-facing roles for the front desk, scheduling and intake cost $10 to $13 per hour. Managed teams of three or more, with a team lead, QA and a trainer, are priced individually.
Every assistant works under a company-level BAA, inside a secure virtual desktop with encrypted channels and no copy, paste or download of patient data. A US-based account team handles HIPAA onboarding, EHR training on your procedures and weekly quality checks.
HelpSquad says most assistants go live in about two weeks. You interview pre-qualified candidates, hire one, and can replace them at no cost if the fit is wrong. Part-time engagements start at 20 hours per week.
What we like- Published rates of $8 to $10 per hour for back-office work and $10 to $13 for patient-facing roles
- Company-level BAA and secure virtual desktop on every placement
- $0 setup, implementation and replacement fees
Watch out for- Part-time schedules are quoted separately and cost more per hour
- A phone system is not included in the rate
Starting price$14 per hour
Free planNo
Staffing For Doctors positions itself as the all-in option. A full-time virtual medical assistant costs a flat $14 per hour, which works out to about $2,427 per month for 40 hours a week. The rate includes a signed BAA, HIPAA training with annual re-testing, audited and encrypted devices, multi-factor authentication, audit logs and US-based account management.
Role rates on the pricing page range from $14 to $15 per hour for virtual medical assistants and front desk coordinators, $14 to $16 for scribes, prior authorization and billing support, and $15 to $17 for care coordinators. Volume pricing is available for three or more placements.
Assistants train in pods built around a specialty's EHR and workflows. If you have been burned by low headline rates that grew with add-on fees, this model makes the monthly bill easy to predict.
What we like- Flat $14 per hour, about $2,427 per month full-time
- BAA, HIPAA training, encrypted devices and US account management included
- No setup fees, recruiting fees or long-term contracts
Watch out for- Headline rate is higher than budget providers
- Specialist roles such as care coordinators cost up to $17 per hour
Starting priceSee website
Free planNo
DocVA builds healthcare virtual assistant teams for front office, clinical support and revenue cycle work. Roles include virtual front desk, medical receptionist, call center, bilingual assistant, virtual medical assistant, scribe, remote patient monitoring, medical billing and prior authorization.
The company says all of its assistants have healthcare backgrounds, and most are registered nurses based in the Philippines. That clinical grounding helps with chart prep, refill requests and care coordination. DocVA sends a short list of hand-picked candidates, often within 24 to 48 hours, and you choose who to hire.
Assistants run time-tracking software, and DocVA can send reports to match logged hours with invoices, so you only pay for time worked. The company describes its pricing as an all-in flat rate with no lock-in, but you need to book a call to see the number.
What we like- Most assistants are registered nurses with clinical experience
- Candidate endorsements in 24 to 48 hours and no lock-in
- Time tracking and reports so you only pay for logged hours
Watch out for- Rates are not listed on the site
- You still need to train your assistant on your own workflow
Starting priceSee website
Free planNo
Portiva places Philippines-based virtual assistants with US healthcare practices. Its role list is broader than most on the revenue side: medical VA for admin work, prior authorization specialist, insurance verification specialist, medical billing support, medical receptionist and healthcare executive assistant.
That makes Portiva a good fit when you want to build a small team around a specific bottleneck, such as authorizations piling up or claims going out late. The company handles recruiting, skills assessment and matching, and its team reviews applications by hand.
Portiva does not publish client rates on its site. Its pricing page covers what assistants earn rather than what practices pay, so you will need a consultation for a quote.
What we like- Dedicated roles for prior authorization, insurance verification and medical billing
- Healthcare executive assistants for practice owners
- Works with US practices across many specialties
Watch out for- Client pricing is not published
- Assistants are independent contractors in the Philippines, so ask how continuity and backup cover work
Starting price$699 per month (part-time)
Free planNo
Wing Assistant is a managed virtual assistant company that serves many industries, including healthcare. It lists 26 healthcare and medical roles, from billing and scheduling to scribes and credentialing, alongside sales, marketing, finance and admin roles.
The published plans are for general virtual assistants: part-time at $699 per month for 80 hours and full-time at $999 per month for 160 hours. Wing says assistants can go live within 48 hours, there is no long-term contract, and it describes itself as HIPAA-compliant, ISO 27001 compliant and SOC 2 certified.
Wing works best for practice owners who want one provider for both medical and business tasks, such as scheduling patients in the morning and handling marketing or bookkeeping in the afternoon.
What we like- Part-time general assistant at $699 per month for 80 hours and full-time at $999 per month for 160 hours
- HIPAA-compliant with ISO 27001 and SOC 2 claims
- 26 healthcare and medical roles plus 155 roles across other functions
Watch out for- Published prices are for general assistants, so medical specialist roles may be quoted differently
- Less clinical depth than healthcare-only providers
Starting priceSee website
Free planNo
ScribeAmerica focuses on one job: clinical documentation. Part of the HealthChannels family, it has more than 20 years of experience training and deploying medical scribes, and it supports providers in all 50 states.
Practices and hospitals can choose in-person scribes, virtual scribes or AI scribe tools through ScribeAmerica's partnership with Speke AI. The company also offers allied health services and a digital education platform for its workforce.
If your main problem is charting time and after-hours documentation rather than phones and scheduling, a dedicated scribe program from ScribeAmerica can be a better fit than a general virtual assistant. Pricing depends on the model and volume, so you need to request a quote.
What we like- More than 20 years training and employing medical scribes
- In-person, virtual and AI scribe options
- Supports acute care, health systems, academic centers and specialty groups
Watch out for- Built for documentation rather than general admin work
- Pricing is quote-only
How we chose
We looked for services that place dedicated, HIPAA-trained assistants with US healthcare practices and that publish clear information about roles, security and pricing. We read each provider's homepage, pricing page and FAQ in October 2026 and recorded published rates, contract terms, setup fees and replacement policies.
We did not hire assistants from every provider, so the rankings reflect published pricing, security options and fit for a typical small or mid-size practice. Providers with public rates and no long-term contracts rank higher because they are easier to test with low risk.
How to choose a virtual medical assistant service
Start with the tasks
List the work you want to hand off and how much of it needs a phone. Patient-facing roles such as front desk and scheduling usually cost more per hour than back-office roles such as billing and data entry. A scribe program is a separate decision from an admin assistant.
Check the BAA and how patient data is accessed
Ask for a signed business associate agreement before anyone touches patient data. Then ask how the assistant connects to your EHR: from a personal laptop, a managed device, a secure virtual desktop or a secure facility. Your compliance team may require one of the stricter options.
Compare the all-in monthly cost
A low hourly rate can grow with setup fees, account management fees, security packages and software fees. Ask each provider for the total cost of the first 90 days, including any replacement or onboarding charges, and compare on that number.
Plan for training and backup
Even experienced assistants need training on your workflow, templates and payer rules. Ask who covers the work if your assistant is sick or leaves, and how quickly a replacement can start.
Frequently asked questions
How much does a virtual medical assistant cost?
Published rates in this guide run from $8 to $17 per hour for full-time work. Hello Rache charges a flat $9.50 per hour, HelpSquad Health charges $8 to $13, and Staffing For Doctors charges $14 to $17 depending on the role. MEDVA, DocVA and Portiva quote on request.
Are virtual medical assistants HIPAA compliant?
They can be, but compliance depends on the provider and your setup. Look for a signed BAA, mandatory HIPAA training, managed or virtual desktops, encryption and access logs. Providers such as HelpSquad Health and Staffing For Doctors include these in their published rates.
Can a virtual medical assistant work inside my EHR?
Yes. Most providers train assistants on common systems, and they work inside your EHR with their own login. MEDVA also offers a secure facility option approved for Epic access.
What is the difference between a virtual medical assistant and a medical scribe?
A virtual medical assistant handles a wide mix of admin tasks such as calls, scheduling, insurance checks and billing. A medical scribe focuses on documenting patient visits in real time. Many providers offer both, and ScribeAmerica specializes in scribes.
Do I have to sign a long-term contract?
Not with most of these providers. Hello Rache, MEDVA, HelpSquad Health, Staffing For Doctors, DocVA and Wing Assistant all say they do not require long-term contracts.
Sources we checked (12)
- https://www.hellorache.com/pricing
- https://www.hellorache.com/how-it-works
- https://www.medva.com/
- https://www.medva.com/pricing
- https://helpsquad.com/pricing/
- https://helpsquad.com/healthcare/virtual-medical-assistants/
- https://www.staffingfordoctors.com/pricing
- https://www.docva.com/
- https://www.docva.com/faq/
- https://portiva.com/
- https://wingassistant.com/
- https://www.scribeamerica.com/
Is your product missing or out of date?
We review this list regularly. Vendors can request a listing, send updated pricing or ask about featured placement.
Shihab Mia · Founder, Rankite
Shihab has 5+ years in B2B and SaaS SEO. He writes Rankite's software buying guides from pricing pages, documentation and public user reviews. More about Shihab.