How we make this list: we compare pricing pages, product documentation and public user reviews. Ratings come from G2, Capterra or Trustpilot, with the date we checked them.
Key takeaways
- Dental review tools fall into two groups: all-in-one patient communication platforms (Weave, Podium, Demandforce, Birdeye) and focused review tools (NiceJob, Grade.us, RepuGen). Pick the group first, then the product.
- Most vendors in this category do not publish a full price list. Of the eight tools here, only NiceJob shows clear monthly prices on its own pricing page: $75 and $125 per month with a 14-day free trial.
- If patients will reply to review requests by text, ask any vendor whether it will sign a HIPAA business associate agreement before you upload a patient list.
- A single-chair or two-location practice rarely needs a platform that also runs phones and payments. Paying for features you will not use is the most common mistake in this category.
- Software only speeds up what your front desk already does. A review request sent within a few hours of the visit, every time, beats any clever automation.
Quick comparison
| Tool | Best for | Starting price | Free plan |
|---|
 Weave | Practices that want phones, texting and reviews in one system | See website | No |
 Birdeye | Multi-location groups that need listings, reviews and surveys | See website | No |
 Podium | Practices that run most patient contact through text | See website | No |
 NiceJob | Small practices that want simple, automated review requests | $75 per month | Free trial (14 days) |
 RepuGen | Healthcare-specific review and feedback workflows | See website | No |
 Demandforce | Practices that want reminders and reviews bundled | See website | No |
 Grade.us | Agencies and marketers managing review campaigns | See website | See website |
 Emitrr | Budget-minded practices that want text-based review requests | See website | See website |
Is your product missing or out of date?
We review this list regularly. Vendors can request a listing, send updated pricing or ask about featured placement.
The best review software for dental practices
#1Weave
Best for: Practices that want phones, texting and reviews in one system4.6/5 on
G2 (490 reviews, checked Oct 2026)
Visit getweave.com
Starting priceSee website
Free planNo
Weave is the one most dental office managers have already heard of. It combines a business phone system, two-way texting, appointment reminders, payments and review requests in a single product, and it is aimed squarely at dental and healthcare offices. The pitch is that a review request can go out automatically after an appointment because the platform already sees the schedule.
That tie to your practice management software is the real strength. Review requests are triggered by what happened in the chair, not by someone remembering to send a link. Front desk staff also see the review inbox next to the patient conversation, which cuts down on switching between tabs.
The catch is cost and commitment. Weave prices as a platform, and third-party breakdowns point to a starting figure in the low hundreds of dollars a month plus add-ons, but the vendor does not publish a clean price list, so ask for a written quote that names every fee. If your practice only wants more Google reviews and already has phones and texting you like, you will pay for a lot you do not need.
What we like- Reviews sit alongside phones, texting and reminders
- Built for healthcare and dental offices
- Connects with common practice management software
Watch out for- Priced as a bundle, so review features are not sold cheaply on their own
- Pricing is quoted and add-ons can raise the total
#2Birdeye
Best for: Multi-location groups that need listings, reviews and surveys4.7/5 on
G2 (4,264 reviews, checked Oct 2026)
Visit birdeye.com
Starting priceSee website
Free planNo
Birdeye comes from the general reputation management side rather than from dentistry, but dental groups use it heavily. It collects reviews from Google and other sites, sends requests by text and email, and lets you reply from one place. Surveys and listings tools sit on top.
Where it earns its place is scale. A dental service organization with a dozen offices can compare locations, see which ones are slipping on review volume, and push a consistent reply process to every office manager. Single-location practices can use it too, but the dashboard is built with larger teams in mind.
Pricing is the sticking point. Birdeye's own site asks for your location count and phone number and then a sales rep gives you a quote, so there is no way to price it out before a call. Third-party sources report figures per location per month in the few-hundred-dollar range, which you should treat as a rough guide only. Ask about contract length and what happens to your data if you leave.
What we like- Handles review requests, review monitoring and surveys in one dashboard
- Built to manage many locations
- Pulls in reviews from many sites
Watch out for- Pricing is quote-based per location
- Can be more than a single-office practice needs
#3Podium
Best for: Practices that run most patient contact through text4.5/5 on
G2 (2,155 reviews, checked Oct 2026)
Visit podium.com
Starting priceSee website
Free planNo
Podium started with local service businesses and built its product around texting. Patients who prefer texting to phone calls will feel at home with it. Review requests can go out by text right after a visit, and replies land in a shared inbox so any team member can answer.
It suits a practice with a busy front desk that already communicates with patients by text and wants reviews to be part of that flow. The interface is clean, and the learning curve is short for staff who use messaging apps all day.
Be careful on two points. Podium is a general-purpose platform, so a dental practice should confirm in writing how it handles protected health information and whether a business associate agreement is available on the plan being quoted. And while Podium has used named tiers (Core, Pro and a custom Signature plan), the amounts have shifted over time, so check the current page and ask what is limited at the lowest tier.
What we like- Text-first inbox for patient messages
- Review invites can be sent from the same conversation
- Tiered plans rather than fully custom quotes
Watch out for- Not built for healthcare, so check HIPAA terms carefully
- Higher tiers are sold through sales
#4NiceJob
Best for: Small practices that want simple, automated review requests4.8/5 on
G2 (424 reviews, checked Oct 2026)
Visit get.nicejob.com
Starting price$75 per month
Free planFree trial (14 days)
NiceJob is the easiest tool here to price. Its pricing page lists a Starter plan at $75 per month and a Pro plan at $125 per month, says there are no contracts, and offers a 14-day free trial. Starter covers review requests, website review widgets, social sharing, a team leaderboard and a microsite for your reviews. Pro adds more automation on top.
That makes it a sensible first purchase for a one-dentist or two-dentist practice. You upload patients, it sends follow-ups until they respond, and the widget puts your best reviews on your site. The leaderboard is useful if you want hygienists and front desk staff to see who is prompting the most reviews.
The honest limitation is that NiceJob is a general service-business tool, not a dental one. There is no appointment reminder system, and if patients will reply with details about their care, you should ask whether a business associate agreement is available before sending anything that touches a health record. Many practices keep the contact list to names and contact details only, which reduces that exposure.
What we like- Public prices and no contracts
- 14-day free trial
- Review widgets and a team leaderboard for staff
Watch out for- Not designed for healthcare compliance
- No phone system or appointment reminders
#5
RepuGen
Best for: Healthcare-specific review and feedback workflows
Visit repugen.com
Starting priceSee website
Free planNo
RepuGen is the specialist in this list. It describes itself as a healthcare reputation platform for medical groups, urgent care centers and dental practices, and it is HIPAA-focused from the start. Its feature set covers review requests, review monitoring, feedback and complaint management, and sentiment reporting.
The appeal is the private feedback step. A patient who had a bad experience can reach the practice directly, and the office manager can follow up before the complaint becomes a public review. Used honestly (every patient still gets a path to a public review), that is a useful workflow for a practice where one angry post about a root canal can sit at the top of your profile for years.
The tradeoffs are visibility and price clarity. Public listings on sites such as Software Advice show a small number of ratings, which is a thin base compared with Birdeye or Podium. Ask for a quote in writing and talk to a reference practice of a similar size before signing.
What we like- Positioned as a HIPAA-compliant platform for medical and dental practices
- Covers review requests, monitoring and feedback management
- Small vendor focused on healthcare
Watch out for- Pricing is not clearly published
- Fewer public reviews than the big platforms
Starting priceSee website
Free planNo
Demandforce has been serving dental offices for years, and it is built around patient recall, reminders and reputation as one bundle. Review requests are tied to appointment activity, and the platform also handles reactivation messages for patients who are overdue.
It makes the most sense when you are shopping for the whole communication stack and want reviews as one feature among several. If your hygiene recall process is the real problem, the review module becomes a bonus rather than the reason to buy.
Look at independent feedback before committing. Its rating on Software Advice sits in the middle of the pack among the tools here, with pricing offered only on request. Ask how the contract renews, what the cancellation notice is, and how you can export patient communication history if you leave.
What we like- Long track record with dental and other appointment-based businesses
- Combines reminders, recall and review requests
- Pricing handled through a sales process
Watch out for- Public ratings on review sites are mixed
- Pricing is available only on request
#7Grade.us
Best for: Agencies and marketers managing review campaigns4.6/5 on
G2 (143 reviews, checked Oct 2026)
Visit grade.us
Starting priceSee website
Free planSee website
Grade.us is a review generation tool that grew up serving marketing agencies. Its plans are organized around how many businesses or locations you manage, and several third-party sources list tiers from roughly $110 per month for a single location up to agency-scale plans. Check the vendor's pricing page for the current figures.
For a dental group that has an in-house marketer or hires an outside agency, this is a flexible choice. You can set up campaigns for each office, track click-through and conversion on review links, and customize the request wording. Agencies like it because they can brand the experience for each client.
For a busy front desk with no marketer, it is more setup than you need. It also does not offer appointment reminders or a patient inbox, so it works as a companion to your existing systems rather than a replacement. If you plan to send requests through it, confirm how patient data is stored.
What we like- Built for running review campaigns across clients or locations
- White-label options for agencies
- Supports many review sites
Watch out for- Aimed at marketers more than front desk staff
- Not specific to dental or HIPAA workflows
#8
Emitrr
Best for: Budget-minded practices that want text-based review requests
Visit emitrr.com
Starting priceSee website
Free planSee website
Emitrr is a business texting and phone platform that includes automated review requests. It offers VoIP plans, SMS-only plans and a combined option, and it markets itself as a lower-cost alternative to bigger names. Third-party pricing guides list entry plans at around $20 per user per month, but confirm the current price with the vendor.
A small practice that wants to text patients and ask for reviews without paying for a full platform may find it a good fit. Setup is more about configuring messages than integrating with a heavy system, which makes it fast to try.
The catch is depth. Emitrr does not have the dental-specific history of Weave or Demandforce, so check which practice management systems it connects to and whether it will sign a business associate agreement. If your software is not on its integration list, you will be exporting patient lists by hand.
What we like- Texting and VoIP in a single product
- Review request automation
- Lower-priced than the big platforms according to public comparisons
Watch out for- Less established in dental
- Reputation tools are one feature among several
How we chose
We did not run hands-on tests. We built this list from vendor pricing pages and product documentation, public reviews on G2, Capterra and Software Advice, and comparisons from independent software sites. We looked at features, integrations with dental practice software, company-size fit, contract terms and how clearly each vendor explains pricing.
Where a vendor's own site did not show a price, we wrote "See website" rather than quoting a figure from a third-party blog. Only NiceJob's pricing was confirmed on its own page. Prices and plans change often, so treat every number as something to confirm before you sign.
Decide whether you need a platform or a review tool
If you already have a phone system and a reminder tool you like, you only need a review tool. NiceJob, Grade.us and RepuGen fit here. If your phones, texting and reminders are all due for replacement, an all-in-one such as Weave, Demandforce or Podium may save you money overall, even though the monthly price looks higher.
Ask the HIPAA question early
A review request to a patient reveals that the person is a patient of your practice. That alone is why many offices want a signed business associate agreement before using any outside system. Ask each vendor, in writing, whether it signs one, which plans it covers, and how it stores patient lists. A vendor that dodges the question has answered it.
Check how requests are triggered
The best systems send a request based on a completed appointment in your practice management software. Others rely on a list upload or a manual send from a phone. The second approach works for a small office but becomes a chore as volume grows. Ask for a demo using your own software, not a generic screen share.
Keep the process honest
Google does not allow businesses to selectively ask only happy customers for reviews, and the FTC has rules against suppressing negative reviews. Use a private feedback path to help unhappy patients, but give every patient a route to a public review. Reply to every review, including the bad ones, without naming a patient or confirming that the person was treated.
Watch contract terms and price changes
Several vendors in this category sell annual contracts and quote prices by phone. Before signing, ask about renewal terms, cancellation notice, per-location fees, text message limits and onboarding charges. A month-to-month plan with a higher monthly price can be cheaper if the tool turns out to be a poor fit.
Frequently asked questions
How many Google reviews should a dental practice aim for?
There is no magic number. Compare your count and star rating to the other practices that show up in your area when patients search, and aim to be steady rather than fast. A few new reviews each week looks more natural and holds up better than a sudden spike followed by silence.
Is it legal to ask patients for reviews?
Yes, in general. Asking is allowed, but offering gifts or discounts in exchange for reviews can break platform rules and, in some cases, state dental board guidance. Check your state board and the review site's policy, and keep all requests neutral in tone.
Do I need a HIPAA-compliant review tool?
If the tool receives patient names, contact details or information about appointments, ask the vendor about a business associate agreement and have your compliance lead review it. Requirements depend on how you use the system, so this is a question for your privacy officer or attorney, not a vendor sales page.
What is the cheapest way to get started?
Start with a low-cost tool that has a free trial, such as NiceJob, and run it for one month on a single patient list. Count how many requests turn into reviews. If the results are weak, the problem is more likely timing or the wording of the request than the software.
Should I respond to negative reviews?
Yes, briefly and without sharing health details. Thank the person, say you want to resolve the issue, and give a phone number or email to continue offline. Do not confirm that the reviewer was a patient.
Sources we checked (15)
- https://get.nicejob.com/pricing
- https://get.nicejob.com
- https://www.quo.com/blog/weave-pricing/
- https://blog.salescaptain.com/weave-pricing-for-dental-offices-worth-it-in-2025/
- https://contractortoolstack.com/software/birdeye/pricing/
- https://wiserreview.com/blog/podium-pricing/
- https://skillmammoth.com/blog/podium-pricing
- https://www.capterra.com/p/153890/RepuGen/
- https://www.softwareadvice.com/customer-satisfaction/repugen-profile/
- https://www.softwareadvice.com/product/116457-Demandforce/
- https://www.selecthub.com/p/patient-engagement-software/demandforce/
- https://tekpon.com/software/grade-us/reviews/
- https://softwarefinder.com/customer-service-software/grade-us
- https://www.cloudtalk.io/blog/emitrr-pricing/
- https://krispcall.com/general/emitrr-pricing/
Is your product missing or out of date?
We review this list regularly. Vendors can request a listing, send updated pricing or ask about featured placement.
Shihab Mia · Founder, Rankite
Shihab has 5+ years in B2B and SaaS SEO. He writes Rankite's software buying guides from pricing pages, documentation and public user reviews. More about Shihab.