How we make this list: we compare pricing pages, product documentation and public user reviews. Ratings come from G2, Capterra or Trustpilot, with the date we checked them.
Key takeaways
- Most telemarketing teams need three things: a dialer that keeps reps talking, CRM logging that happens automatically, and DNC/TCPA controls that keep the company out of trouble.
- PhoneBurner ($140/user/month billed annually) is the purest telemarketing power dialer, built for one-to-one calling with voicemail drops and spam-flag monitoring.
- VanillaSoft and Convoso are quote-only but purpose-built for telemarketing: queue-based lead prioritization and predictive dialing with compliance baked in.
- JustCall (from $19/user/month), CloudTalk (from $25/user/month) and Aircall (from $30/license/month) are the budget-friendly cloud phone systems with real dialers.
- Close ($9/user/month on annual billing) puts the phone inside the CRM, so reps never switch tabs.
Quick comparison
| Tool | Best for | Starting price | Free plan |
|---|
 Five9 | Enterprise outbound contact centers that need scale and compliance | See website (custom quote) | No (demo available) |
 Convoso | High-volume outbound teams where compliance is non-negotiable | See website (custom, based on seats and features) | No (customized demo available) |
 VanillaSoft | Teams that want the next-best-lead served up automatically | See website (custom, annual contracts with platform fee) | No (demo available) |
 PhoneBurner | Solo reps and teams doing high-volume one-to-one cold calling | $140/user/month (Standard, billed annually; $165 month-to-month) | Free trial (free test minutes, no credit card per reviewers) |
 Kixie | Sales teams that live inside their CRM | See website (not published; reviewers report ~$35 to $95/user/month tiers) | Free trial (7 days, no credit card) |
 CallTools | Call centers wanting hosted predictive dialing without per-minute fees | See website (quote-based) | Free trial available |
 JustCall | SMBs that need calling, SMS and a dialer for under $30 a seat | $19/user/month (Essentials, billed annually) | Free trial (14 days, no credit card) |
 Close | Small inside-sales teams that want the phone inside the CRM | $9/user/month (Solo, billed annually; Growth with power dialer $99/user/month) | Free trial (14 days, no credit card) |
 CloudTalk | Growing teams calling across countries | $25/user/month (Starter, billed annually) | Free trial (14 days, no credit card) |
 Aircall | Teams that need calling live this week with deep CRM sync | $30/license/month (Essentials, billed annually; 3-license minimum) | Free trial (7 days, capped at 40 minutes) |
Is your product missing or out of date?
We review this list regularly. Vendors can request a listing, send updated pricing or ask about featured placement.
The best telemarketing software
Here is the blunt version: a dialer does not fix a bad list, a weak offer, or reps who do not follow up. What it fixes is dead time. Manual dialing gives a rep maybe 20 to 30 real conversations a day. A good power dialer doubles that. A predictive dialer triples it. Everything else, the CRM sync, the scripts, the coaching dashboards, exists to make those conversations count. These ten tools are the ones telemarketing teams actually run on, from single-seat prospectors to enterprise call centers.
#1
Five9
Best for: Enterprise outbound contact centers that need scale and compliance
Visit five9.com
Starting priceSee website (custom quote)
Free planNo (demo available)
Five9 is the heavyweight. It is a full cloud contact center platform with intelligent predictive dialing, smart agent assist with real-time guidance, and campaign management built for compliance at scale. The platform handles skills-based routing, workforce management and omnichannel outreach, and it connects with the major CRMs natively. For a large outbound operation running hundreds of seats, the pacing algorithms and reporting depth are the reason to pay.
The honest catch is everything around the price tag. Nothing is published, so you enter a sales process to learn the cost, and the total runs well above the SMB tools here. Implementation takes weeks, not hours. If you run a serious call center, Five9 belongs on the shortlist. If you run ten reps, it does not.
What we like- AI-powered predictive dialer that keeps agents talking with minimal idle time
- Omnichannel campaigns across voice, chat, email and social
- Deep CRM integrations (Salesforce, Zendesk, Oracle) with high uptime
Watch out for- Quote-only pricing with enterprise sales cycles
- Overkill and overpriced for small telemarketing teams
#2
Convoso
Best for: High-volume outbound teams where compliance is non-negotiable
Visit convoso.com
Starting priceSee website (custom, based on seats and features)
Free planNo (customized demo available)
Convoso was built for one job: compliant high-volume outbound. The predictive dialer paces calls to keep agents in conversation, while the platform handles the regulatory machinery that keeps telemarketers legal: DNC filtering, state and federal time-zone dialing rules, consent tracking, and call recording controls. Dynamic scripting walks agents through calls, and the caller ID management with number health monitoring protects answer rates.
Pricing is fully custom, based on seats, features, integrations and carrier fees, on primarily annual plans. That makes budgeting opaque until you talk to sales. For a telemarketing agency or a sales floor where compliance mistakes carry real legal risk, the compliance depth justifies the quote process. For a casual outbound team, it is more machinery than you need.
What we like- Predictive dialing with sub-5-second speed-to-lead
- Built-in DNC list scrubbing, time-zone controls and TCPA compliance tooling
- Dynamic scripting and intelligent caller ID management
Watch out for- Custom annual pricing with no public numbers
- Primarily built for US outbound, less of a general phone system
Starting priceSee website (custom, annual contracts with platform fee)
Free planNo (demo available)
VanillaSoft's pitch is that reps should never choose what to do next. The platform queues leads by priority and feeds each agent the next-best record with the next-best action, combining auto dialing, email and SMS cadences, and lead management in one place. It is widely used in insurance, higher-education fundraising, mortgage and outsourced sales, industries where lead speed and consistent follow-up decide revenue. SmartCaller ID features help numbers avoid spam labels.
The commercial reality: pricing is custom per user on annual contracts plus a platform fee covering setup and support, and there is no free trial. Small teams often find it pricey for what they get. But for operations where every lead has a dollar value and reps waste time cherry-picking, the queue-based model pays for itself in talk time.
What we like- Queue-based lead prioritization pushes the hottest lead to each agent in real time
- Built-in auto dialer, lead management and cadences in one platform
- Strong in insurance, fundraising, automotive and outsourced sales
Watch out for- No published pricing and no free trial, so evaluation means a sales conversation
- Platform fee plus per-user pricing adds up for small teams
#4
PhoneBurner
Best for: Solo reps and teams doing high-volume one-to-one cold calling
Visit phoneburner.com
Starting price$140/user/month (Standard, billed annually; $165 month-to-month)
Free planFree trial (free test minutes, no credit card per reviewers)
PhoneBurner is the purest telemarketing dialer on this list. It dials one contact at a time, fast, with no awkward pause, and the workflow after each call collapses to a single click: disposition, voicemail drop, next call. The ARMOR system monitors your numbers across major carriers and starts remediation if a number gets flagged as spam, which matters enormously when reps make hundreds of calls a week. Call recording, lead distribution and coaching tools round out the higher tiers.
The price is the argument against it: $140 per user per month annually for Standard, $165 for Professional, $183 for Premium, and the monthly rates run $165 to $215. SMS, transcription and a dedicated inbound number all sit on Premium. For real estate, insurance and B2B prospecting teams that live on the phone, the per-seat cost is justified by talk time. For everyone else, the budget options below do plenty.
What we like- Unlimited dialing minutes with one-click voicemail drops and fast post-call workflows
- ARMOR spam-flag monitoring and remediation protects caller ID reputation
- Tier 1 carrier network for connection reliability
Watch out for- Expensive per seat, and SMS plus inbound tools require the $183 Premium tier
- No mobile app, desktop browser only
Starting priceSee website (not published; reviewers report ~$35 to $95/user/month tiers)
Free planFree trial (7 days, no credit card)
Kixie meets reps where they already work: inside the CRM. The Chrome extension adds click-to-call, SMS and the PowerDialer to Salesforce, HubSpot or Pipedrive, logging every call, text and disposition automatically. The multi-line PowerDialer dials up to four lines at once with AI detection of human versus voicemail, and local presence numbers lift answer rates. Setup takes minutes, and unlimited domestic US and Canada calling is included on plans.
The frustration is pricing secrecy. Kixie publishes nothing; reviewers report tiers around $35 (Integrated), $65 (Professional) and $95 (PowerDialer), billed quarterly, but your quote may differ. The 7-day trial needs no card, which helps. For CRM-centric teams that want dialing without a second platform, Kixie is the smoothest fit. Just get the quote in writing before you commit the team.
What we like- Deep two-way CRM integrations (Salesforce, HubSpot, Pipedrive) with automatic logging
- Single-line and multi-line PowerDialer with AI human-voice detection
- Local presence dialing plus SMS in one Chrome extension
Watch out for- No published pricing, so you cannot budget without a demo
- AI voice detection and some advanced features cost extra
#6
CallTools
Best for: Call centers wanting hosted predictive dialing without per-minute fees
Visit calltools.com
Starting priceSee website (quote-based)
Free planFree trial available
CallTools is the quiet value pick for call centers. The hosted Power Contact Center bundles predictive dialing with live-answer detection, so agents only get connected calls, plus a built-in CRM, SMS, email, dispositions and detailed reporting. Unlimited minutes with no long-distance fees is the headline: your bill does not grow with talk time. The manager seat costs nothing extra, and suppression rules plus caller ID auditing protect your numbers automatically.
Being quote-only is the main friction, and as a smaller vendor it has fewer public reviews than Five9 or Convoso. But the pitch is straightforward: enterprise-style dialing features, unlimited calling, no per-minute metering, fast setup. Teams scaling from a handful of agents to a real call center floor get a lot of platform for the quote. Ask for the full feature list at your seat count before comparing.
What we like- Hosted predictive dialer with live-answer routing and unlimited minutes
- Built-in CRM, SMS, email and DNC tools
- Manager seat included free with real-time monitoring
Watch out for- Quote-only pricing
- Smaller vendor with less third-party review coverage than the leaders
#7
JustCall
Best for: SMBs that need calling, SMS and a dialer for under $30 a seat
Visit justcall.io
Starting price$19/user/month (Essentials, billed annually)
Free planFree trial (14 days, no credit card)
JustCall is the budget multichannel pick. Essentials starts at $19 per user per month annually, with Team at $29 and Pro at $49, and the dialers scale with the tiers: power and dynamic dialing on Pro, up to 10-line parallel dialing on the SalesPro suite. SMS, MMS and WhatsApp run in the same interface, and 70+ native integrations keep the CRM in sync. The 14-day trial needs no card.
Watch the metered extras. Essentials caps outbound at 500 minutes, which a telemarketer burns through fast, so Pro is the realistic entry at $49. SMS credits and international per-minute rates bill on top, and reviewers report invoices running well above the seat price. Still, for an SMB running outbound campaigns with texting follow-up, JustCall delivers the most channels per dollar here.
What we like- Power, dynamic and 10-line parallel dialers on higher tiers
- SMS, MMS and WhatsApp alongside voice
- 70+ native integrations with local numbers in 70+ countries
Watch out for- Essentials is too limited for real telemarketing (500 outbound minutes)
- SMS credits and international minutes bill separately, so invoices exceed the headline
#8
Close
Best for: Small inside-sales teams that want the phone inside the CRM
Visit close.com
Starting price$9/user/month (Solo, billed annually; Growth with power dialer $99/user/month)
Free planFree trial (14 days, no credit card)
Close was built on a simple bet: put the phone inside the CRM and reps stop switching tabs. It works. You buy numbers, build lists, dial, text and run email sequences from the lead record, with the power dialer on the $99 Growth plan and predictive dialing plus coaching on $139 Scale. The 2026 lineup runs Solo ($9), Essentials ($35), Growth ($99) and Scale ($139) per user per month on annual billing, all with a 14-day trial.
The seat price is not the whole bill: outbound minutes run about $0.02 per minute and numbers start at $1 per month, so a dialing team's invoice is seats plus usage. And sequences cover calls, email and SMS only. For a small phone-first team, though, nothing gets reps calling faster, and the single subscription replaces a CRM plus a dialer plus an SMS tool.
What we like- Calling, SMS and email native to the CRM, no dialer subscription or Twilio setup
- Power dialer on Growth, predictive dialer on Scale
- Fast setup with built-in sequences
Watch out for- Calling minutes, numbers and SMS bill on top of seats
- No LinkedIn or WhatsApp steps in sequences
Starting price$25/user/month (Starter, billed annually)
Free planFree trial (14 days, no credit card)
CloudTalk is the international pick. Local numbers provision in 160+ countries, and the calling bundles include generous domestic minutes, so a team dialing across Europe or Latin America gets predictable costs. The Expert plan at $49 per user per month annually includes the power, smart and preview dialers plus Salesforce integration, with a 3-seat minimum. AI conversation intelligence ($9) and AI voice agents (from $99/month) are fixed-price add-ons, and the 14-day trial needs no card.
The add-on structure is the catch: on Starter and Essential the power dialer costs $15 extra per user, and the parallel dialer is $39, more than a Starter seat. Price the configuration you will actually run, not the entry tier. For teams where every rep's calls must land in the CRM and cross borders, CloudTalk's coverage is unmatched at this price.
What we like- Local numbers in 160+ countries with generous international calling bundles
- Power, smart and preview dialers on the $49 Expert plan
- 100+ integrations and AI voice agents as add-ons
Watch out for- Dialers are add-ons on lower plans ($15 to $39/user/month)
- Parallel dialer costs more than the Starter seat itself
#10
Aircall
Best for: Teams that need calling live this week with deep CRM sync
Visit aircall.io
Starting price$30/license/month (Essentials, billed annually; 3-license minimum)
Free planFree trial (7 days, capped at 40 minutes)
Aircall's honest claim is speed: numbers, routing and recording live in an afternoon, with calling wired properly into the CRM from day one. Essentials runs $30 per license per month annually, Professional $50, both with a 3-license minimum, so budget $90 and $150 as the real floors. Professional adds the power dialer, voicemail drop, Salesforce CTI, advanced analytics and live monitoring. AI features are published at fixed rates rather than hidden behind sales calls, which is rare in this category.
The limits are structural: outbound calling is metered rather than unlimited on the published plans, and add-ons (AI Assist Pro, WhatsApp, extra numbers) stack per license. The 7-day trial is short and capped at 40 minutes. For a sales or support team that needs quality calling integrated with its stack this week, Aircall is the fastest path. For pure high-volume dialing, the dedicated dialers above give more talk time per dollar.
What we like- Same-day setup with numbers in 100+ countries
- 250+ integrations including native Salesforce CTI
- Power dialer, voicemail drop and AI Assist on Professional
Watch out for- 3-license minimum makes the real entry price $90/month
- Outbound minutes are metered on published plans
- SSO requires the 25-license Custom tier
How we chose
We started with the searches buyers actually run: telemarketing software, auto dialer software and power dialer. For each candidate we opened the vendor homepage, confirmed the dialing modes on offer (power, predictive, progressive, preview, parallel), and checked pricing on the vendor's own pricing page or published pricing materials where available. Where vendors publish no prices (Five9, Convoso, VanillaSoft, Kixie, CallTools), we wrote "See website" rather than repeating third-party estimates. We cross-checked feature claims against public reviews on G2 and Capterra and practitioner discussion on Reddit, and we favored tools with real dialing depth and compliance tooling over generic phone systems with a dialer checkbox.
Dialer types decoded: power vs. predictive vs. parallel
The dialer type decides how many conversations your reps get per hour, and vendors use the terms loosely, so here is the plain version. A power dialer calls one number at a time and moves to the next the moment a call ends, with automatic voicemail drops. It is the safest and most compliant option, and it roughly doubles manual dialing output. PhoneBurner and Kixie's single-line mode are classic power dialers.
A predictive dialer calls multiple numbers per agent and uses algorithms to predict when someone will be free, dropping answered calls to the next available rep. It triples output but can create abandoned calls and faces stricter regulation. Five9, Convoso and CallTools run predictive; Close gates it to its Scale tier.
A parallel dialer dials several lines at once for one rep and connects the first human who answers, dropping the rest. It is aggressive, effective for SDR teams, and the most likely to annoy prospects and attract regulatory attention. JustCall offers up to 10-line parallel on its SalesPro suite; CloudTalk sells it as a $39 add-on. Match the dialer to your risk tolerance and your list quality, not just to the output number.
TCPA and DNC compliance: the part that keeps you legal
Telemarketing is one of the most regulated forms of selling in the US, and the software either helps or it does not. At minimum, your platform should scrub the federal and your internal do-not-call lists automatically, enforce calling-hour rules by the prospect's time zone, and log consent records you can produce if challenged. Convoso and VanillaSoft build this in as a core feature; CallTools includes DNC flagging and suppression rules.
Two practical rules. First, predictive and parallel dialers carry extra TCPA exposure because of abandoned calls and dialing cell phones without consent; if your lists are mostly mobile numbers, a power or preview dialer with manual click-to-dial is the conservative choice. Second, STIR/SHAKEN attestation and spam-label monitoring (PhoneBurner's ARMOR, Convoso's number health scoring) are now table stakes: carriers flag high-volume callers automatically, and a flagged number tanks answer rates across the whole team. Ask every vendor how they handle number reputation before you sign.
Frequently asked questions
What is the best software for telemarketing?
It depends on scale. Enterprise call centers run Five9 or Convoso for predictive dialing and compliance depth. Small to mid-size teams get the best value from PhoneBurner (pure power dialing), Kixie (CRM-embedded dialing) or JustCall (budget multichannel). Teams that want the phone inside the CRM should look at Close.
How much does telemarketing software cost per user?
Budget options start at $19 to $30 per user per month (JustCall, CloudTalk, Aircall). Dedicated dialers run $99 to $183 (Close Growth, PhoneBurner Premium). Enterprise platforms (Five9, Convoso, VanillaSoft, CallTools) are quote-only and cost significantly more. Add usage: calling minutes, SMS credits and phone numbers usually bill on top of seats.
What is the difference between a power dialer and a predictive dialer?
A power dialer calls one number per agent at a time and advances automatically, which is safe and compliant. A predictive dialer calls several numbers per agent and routes answered calls to free reps, which is faster but risks abandoned calls and carries stricter TCPA rules. Most small teams should start with power dialing.
Do I need to worry about TCPA compliance?
Yes. The TCPA restricts autodialed calls and texts to cell phones without prior consent, and violations carry per-call penalties. Use software with DNC scrubbing, time-zone controls and consent logging, keep predictive dialers away from mobile lists unless you have consent, and monitor number reputation so carriers do not flag your caller IDs.
Can telemarketing software integrate with my CRM?
All ten tools here integrate with the major CRMs. Kixie, Aircall and CloudTalk are the deepest on native two-way sync, logging calls, texts and dispositions automatically. Close skips the integration question entirely by being the CRM. VanillaSoft and Convoso sync with Salesforce and the usual platforms.
Is there a free telemarketing software option?
Not really at professional quality. Most vendors offer 7 to 14-day free trials (PhoneBurner, Kixie, JustCall, Close, CloudTalk, Aircall). Five9, Convoso and VanillaSoft are demo-only with custom pricing. Expect to pay per seat plus usage from day one.
Sources we checked (12)
- https://five9.com/
- https://convoso.com/
- https://vanillasoft.com/
- https://phoneburner.com/
- https://kixie.com/
- https://calltools.com/
- https://justcall.io/
- https://close.com
- https://cloudtalk.io/
- https://aircall.io
- https://www.g2.com/categories/auto-dialer
- https://www.capterra.com/auto-dialer-software/
Is your product missing or out of date?
We review this list regularly. Vendors can request a listing, send updated pricing or ask about featured placement.
Shihab Mia · Founder, Rankite
Shihab has 5+ years in B2B and SaaS SEO. He writes Rankite's software buying guides from pricing pages, documentation and public user reviews. More about Shihab.