How we make this list: we compare pricing pages, product documentation and public user reviews. Ratings come from G2, Capterra or Trustpilot, with the date we checked them.
Wolters Kluwer UpToDate Patient Education is the best patient education platform for most hospitals, because it ranked first in the 2026 Best in KLAS report with a score of 90.1, its second year at the top. Healthwise by WebMD Ignite is the best for reach, serving more than 650 healthcare organizations.
Key takeaways
- UpToDate Patient Education ranked first in the 2026 Best in KLAS report for patient education, its second consecutive year at the top, with a 2025 KLAS score of 90.1.
- The market consolidated: WebMD Ignite now holds both Healthwise and Krames, after acquiring Healthwise operating assets in Feb 2024, and Elsevier acquired Mytonomy in spring 2026.
- All eight platforms price by quote, because patient education is licensed enterprise content, so the demo and the contract terms matter more than a published price.
- Content volume is a weak signal: the AHRQ PEMAT tool scores materials on understandability and actionability, and you can run it on any vendor sample.
- A shortlist built from a 2023 report is out of date, because Healthwise, Krames and Mytonomy all changed owners since then.
How we picked
We picked patient education platforms with a live website, content or delivery used by real hospitals, and evidence from the KLAS rankings or vendor pages checked on 14 Nov 2026. We ranked clinical content quality first, then EHR integration, then delivery across the care journey, then KLAS performance. Every price below is quote only, because none of these vendors publishes a price list, and we flagged every ownership change that affects a shortlist. We left out video-only production tools that ship no clinical content, and we left out general learning platforms with no patient-facing library.
| Platform | Best for | Starting price | Free plan |
| UpToDate Patient Education | Best overall KLAS performance | Quote only | No, licensed content |
| Healthwise by WebMD Ignite | Widest hospital reach | Quote only | No, licensed content |
| Krames by WebMD Ignite | Condition and procedure content | Quote only | No, licensed content |
| Elsevier PatientPass | EHR-integrated delivery | Quote only | No, licensed content |
| Mytonomy | Video microlearning | Quote only | No, licensed content |
| Relias | Workforce training plus patient content | Quote only | No, licensed content |
| PatientPoint | Point-of-care waiting room education | Quote only | No, licensed content |
| pCare | Interactive bedside patient systems | Quote only | No, licensed content |
Why did the patient education market consolidate?
The patient education market consolidated because the two biggest written-content names now sit under one owner, and the leading video platform changed hands in 2026. WebMD acquired the operating assets of Healthwise in Feb 2024, having already brought in Krames, and the combined WebMD Ignite business said at the time it would serve more than 650 healthcare organizations, including over half of US hospitals. Elsevier announced a definitive agreement to acquire Mytonomy on 10 Mar 2026 and completed the deal that spring, folding the video-microlearning platform into its Clinical Solutions portfolio alongside PatientPass. Mytonomy was used by more than 70 hospitals and 200 clinics at the time of the deal. The practical result is that a shortlist with Healthwise, Krames and Mytonomy on separate lines is now a shortlist with two owners, not three vendors.
How do you compare patient education vendors fairly?
Compare patient education vendors by running the same test on each one, because content volume is the weakest signal in the room. Ask every vendor for the same five sample topics in your top conditions, then score the samples with the AHRQ PEMAT tool, which rates materials on understandability and actionability. Check EHR integration next: PatientPass uses SMART on FHIR to sit inside the clinician workflow, while UpToDate Patient Education grew out of the Emmi engagement platform and is built for assigned education along a care pathway. Check language coverage, because PatientPass offers resources in 24 languages, and check whether the vendor owns the outreach sequence or only the library. A library vendor and a care-journey platform solve different problems, so decide which type you need before you build the shortlist.
KLAS scores tell you how real hospital customers rate a platform on a 100-point scale, and the 2025 scores show a tight field at the top. UpToDate Patient Education scored 90.1, Healthwise scored 87.6, Mytonomy scored 87.3, Elsevier Interactive Patient Education scored 86.2, and Krames scored 83.3, against a market average of 87.5. UpToDate then ranked first in the 2026 Best in KLAS report for patient education, its second consecutive year in the top spot, and pCare from Uniguest took Best in KLAS for Interactive Patient Systems for the eleventh year running. Treat the scores as one input, not a verdict, because a platform can score well on content and still fail your EHR integration test, and a lower score on a platform that fits your workflow beats a higher score on one that does not.
A small hospital should pick the platform that covers its top conditions in plain language and integrates with the EHR it already runs, rather than the platform with the largest library. UpToDate Patient Education and Healthwise both cover the common conditions with clinically reviewed content, and both are proven at hospital scale. Mytonomy suits a small hospital that wants short video explainers patients actually watch, because video microlearning fits the pre-visit and discharge moments better than long handouts. Relias suits a small hospital that also needs workforce compliance training, because one contract can cover staff education and patient content together. Ask each vendor for a fixed annual price for your bed count, because quote-only pricing can hide per-user or per-discharge fees that matter more to a small hospital than to a large one.
Quick comparison
| Tool | Best for | Starting price | Free plan |
|---|
 UpToDate Patient Education | Best overall KLAS performance | Quote only, third-party reported, checked 14 Nov 2026 | No, licensed content |
 Healthwise by WebMD Ignite | Widest hospital reach | Quote only, third-party reported, checked 14 Nov 2026 | No, licensed content |
 Krames by WebMD Ignite | Condition and procedure content | Quote only, third-party reported, checked 14 Nov 2026 | No, licensed content |
 Elsevier PatientPass | EHR-integrated delivery | Quote only, third-party reported, checked 14 Nov 2026 | No, licensed content |
 Mytonomy | Video microlearning | Quote only, third-party reported, checked 14 Nov 2026 | No, licensed content |
 Relias | Workforce training plus patient content | Quote only, third-party reported, checked 14 Nov 2026 | No, licensed content |
 PatientPoint | Point-of-care waiting room education | Quote only, third-party reported, checked 14 Nov 2026 | No, licensed content |
 pCare | Interactive bedside patient systems | Quote only, third-party reported, checked 14 Nov 2026 | No, licensed content |
Is your product missing or out of date?
We review this list regularly. Vendors can request a listing, send updated pricing or ask about featured placement.
Starting priceQuote only, third-party reported, checked 14 Nov 2026
Free planNo, licensed content
UpToDate Patient Education is the best patient education platform for most hospitals, because it ranked first in the 2026 Best in KLAS report for patient education, its second consecutive year at the top, with a 2025 KLAS score of 90.1 against a market average of 87.5. It grew out of the Emmi patient engagement platform, which means it is built to assign education along a care pathway, not just to host a library. That matters when the goal is a patient who watches the right video before surgery and reads the right handout after discharge, rather than a clinician who searches a library during a visit.
What we like- Ranked first in the 2026 Best in KLAS report for patient education, its second consecutive year at the top, 2025 KLAS score of 90.1, built from the Emmi engagement platform for assigned education along a care pathway
Watch out for- Quote-only pricing with no published price list, and its strength is the care journey, so buyers who only need a content library may pay for delivery features they do not use
Starting priceQuote only, third-party reported, checked 14 Nov 2026
Free planNo, licensed content
Healthwise by WebMD Ignite is the best pick for reach, because the combined WebMD Ignite business serves more than 650 healthcare organizations, including over half of US hospitals, after WebMD acquired the operating assets of Healthwise in Feb 2024. Healthwise was a long-standing leader in written patient content, and its 2025 KLAS score of 87.6 sits just above the market average of 87.5. Buy Healthwise when you want proven written content with the widest installed base, and remember that Krames is now its stablemate, not its rival.
What we like- 2025 KLAS score of 87.6, part of WebMD Ignite, which serves more than 650 healthcare organizations including over half of US hospitals, long-standing written-content library
Watch out for- It now sits under the same owner as Krames, so a shortlist with both is a shortlist with one vendor, and pricing is quote only
Starting priceQuote only, third-party reported, checked 14 Nov 2026
Free planNo, licensed content
Krames by WebMD Ignite is the best pick for condition and procedure content, because it built its name on clinically reviewed materials for specific diagnoses and treatments, and it now reaches patients through the same WebMD Ignite platform as Healthwise. Its 2025 KLAS score of 83.3 is the lowest in this list and below the market average of 87.5, which is a real mark against it, but the score covers the whole product, not the content library alone. Ask for samples in your top five conditions and score them with PEMAT before you judge Krames on the number alone.
What we like- A long-standing content brand for conditions and procedures, part of WebMD Ignite with Healthwise, integrated into clinical workflows and EHRs
Watch out for- The lowest KLAS score in this list at 83.3 in 2025, below the market average of 87.5, and it shares an owner and a website with Healthwise, so compare the two libraries directly
Starting priceQuote only, third-party reported, checked 14 Nov 2026
Free planNo, licensed content
Elsevier PatientPass is the best pick for EHR-integrated delivery, because it uses SMART on FHIR technology to put evidence-based education inside the clinician workflow, so the right handout reaches the patient without a manual upload or a separate login. Its resources come in 24 languages, which helps hospitals serving diverse communities, and Elsevier Interactive Patient Education scored 86.2 in the 2025 KLAS report. Buy PatientPass when your EHR is FHIR-ready and your clinicians want education assigned from inside the chart, not from a separate portal.
What we like- Resources in 24 languages, SMART on FHIR integration that sits inside the EHR workflow, evidence-based written and video materials, Elsevier Interactive Patient Education scored 86.2 in the 2025 KLAS report
Watch out for- Quote-only pricing, and its strength is delivery inside the EHR, so hospitals without a FHIR-ready EHR get less value from it
Starting priceQuote only, third-party reported, checked 14 Nov 2026
Free planNo, licensed content
Mytonomy is the best pick for video microlearning, because short videos fit the moments when patients actually learn: before a procedure and after discharge. It scored 87.3 in the 2025 KLAS report, and it was used by more than 70 hospitals and 200 clinics when Elsevier announced its acquisition on 10 Mar 2026 and completed the deal that spring. Mytonomy now sits in Elsevier's Clinical Solutions portfolio alongside PatientPass, which gives it enterprise backing, but buyers should confirm whether the contract is now an Elsevier contract with Elsevier terms.
What we like- Short video explainers built for pre-visit and discharge moments, 2025 KLAS score of 87.3, used by more than 70 hospitals and 200 clinics at acquisition, now part of Elsevier Clinical Solutions
Watch out for- Elsevier acquired it in spring 2026, so the roadmap and contract terms are now Elsevier's, and video alone does not cover patients who prefer written handouts
Starting priceQuote only, third-party reported, checked 14 Nov 2026
Free planNo, licensed content
Relias is the best pick when one contract must cover staff training and patient education together, because its platform is built around workforce compliance, competency management and credentialing for healthcare staff, with patient content alongside. That breadth suits a hospital that needs to deploy established compliance content across a large workforce and does not want a second vendor for patient handouts. Buy Relias for the combined job, and buy a patient-first platform such as UpToDate or Healthwise when the patient journey is the only job.
What we like- A broad clinical content library for staff, competency management and credentialing, role-based training paths, one vendor for workforce compliance and patient education
Watch out for- Its strength is staff training, so buyers who only need patient-facing content may find the platform built around the wrong audience, and pricing is quote only
Starting priceQuote only, third-party reported, checked 14 Nov 2026
Free planNo, licensed content
PatientPoint is the best pick for point-of-care education, because it puts condition-matched content in front of patients in the waiting room and the exam room, where attention is highest and the visit is about to happen. That focus is also its limit: it covers the waiting room, not the full care journey, so a hospital that needs pre-visit preparation and post-discharge follow-up will need a second system such as UpToDate or Mytonomy. Buy PatientPoint when the waiting room is the gap, and pair it with a journey platform when the gap is wider.
What we like- Point-of-care delivery in waiting rooms and exam rooms, content matched to the visit, a focused product that does one job well
Watch out for- It covers the waiting room, not the full care journey, so hospitals that need pre-visit and post-discharge outreach need a second system, and pricing is quote only
Starting priceQuote only, third-party reported, checked 14 Nov 2026
Free planNo, licensed content
pCare from Uniguest is the best pick for interactive bedside systems, because it took Best in KLAS for Interactive Patient Systems for the eleventh year running in 2026. It delivers education and engagement through the bedside TV, which reaches patients who will not open a portal or read a handout. Its parent Uniguest reports more than 1 million endpoints deployed, which gives it scale, but pCare is a delivery system, not a content library, so the hospital still needs clinically reviewed content from a vendor such as Healthwise or Elsevier to put on it.
What we like- Best in KLAS for Interactive Patient Systems for the eleventh year running in 2026, bedside interactive TV and education, part of Uniguest with more than 1 million endpoints deployed
Watch out for- It is a bedside system, not a content library, so it needs content from another vendor or from the hospital, and pricing is quote only
Frequently asked questions
What is the best patient education platform?
UpToDate Patient Education is the best patient education platform for most hospitals, because it ranked first in the 2026 Best in KLAS report for patient education with a 2025 KLAS score of 90.1, its second year at the top. Healthwise by WebMD Ignite is the best for reach, serving more than 650 healthcare organizations. The right pick depends on whether you need a care-journey platform, a content library, or a bedside system.
How much does a patient education platform cost?
Patient education platforms price by quote, because they license enterprise content to hospitals by bed count, user count or discharge volume. None of the eight platforms in this guide publishes a price list. Ask each vendor for a fixed annual price for your bed count and confirm whether per-discharge or per-user fees apply, because those fees matter more to a small hospital than to a large one.
What is the difference between Healthwise and Krames?
Healthwise and Krames were rival written-content libraries, and both now sit inside WebMD Ignite after WebMD acquired the operating assets of Healthwise in Feb 2024, having already brought in Krames. Healthwise scored 87.6 and Krames scored 83.3 in the 2025 KLAS report. A shortlist with both is now a shortlist with one vendor, so compare their libraries directly and score samples with the AHRQ PEMAT tool.
Who owns Mytonomy now?
Elsevier owns Mytonomy. Elsevier announced a definitive agreement to acquire Mytonomy on 10 Mar 2026 and completed the acquisition that spring, folding the video-microlearning platform into its Clinical Solutions portfolio alongside PatientPass. Mytonomy was used by more than 70 hospitals and 200 clinics at the time of the deal. Buyers should confirm whether the contract is now an Elsevier contract.
How do you test patient education content before buying?
Ask every vendor for the same five sample topics in your top conditions, then score the samples with the AHRQ PEMAT tool, which rates materials on understandability and actionability. Check the reading level, the languages offered, and whether the content is clinically reviewed and dated. PatientPass offers resources in 24 languages, which is a useful benchmark for language coverage in a diverse community.
Sources we checked (9)
- https://www.heygen.com/blog/patient-education-vendors
- https://KLASResearch.com/best-in-klas-ranking/patient-education/2025/115
- https://www.elsevier.com/products/patientpass
- https://www.uptodate.com
- https://www.webmdignite.com
- https://www.mytonomy.com
- https://www.relias.com
- https://www.patientpoint.com
- https://www.uniguest.com
Is your product missing or out of date?
We review this list regularly. Vendors can request a listing, send updated pricing or ask about featured placement.
Shihab Mia · Founder, Rankite
Shihab has 5+ years in B2B and SaaS SEO. He writes Rankite's software buying guides from pricing pages, documentation and public user reviews. More about Shihab.