How we make this list: we compare pricing pages, product documentation and public user reviews. Ratings come from G2, Capterra or Trustpilot, with the date we checked them.
Key takeaways
- rater8 is the only tool on this list that posts its full per-physician pricing. It has a free Monitoring plan, raVE Lite at $89 and raVE Pro at $109 per physician per month, a $250 monthly minimum and separate one-time setup fees.
- Healthcare-native vendors (rater8, RepuGen, Swell) cover physician directories such as Healthgrades, Vitals and WebMD and connect to EHRs, which general review tools often handle less well.
- Both rater8 and RepuGen advertise no long-term contracts, and RepuGen adds a 90-day money-back guarantee. Third-party pricing reviews describe Birdeye and Podium deals as 12-month agreements, so read the order form carefully.
- Birdeye, Weave, Podium and Solutionreach bundle reviews with texting, phones, reminders or scheduling. That helps if you want one vendor, but you pay for much more than reputation management.
- Large health systems and multi-site groups should shortlist Reputation and Swell. Both are built around location-level benchmarking and patient experience data rather than single-practice review requests.
Quick comparison
| Tool | Best for | Starting price | Free plan |
|---|
 rater8 | Physician groups that want per-provider review growth | $89 per physician/month ($250 monthly minimum, setup fees extra) | Yes (Monitoring plan) |
 RepuGen | Small and mid-size practices that want no lock-in | See website (per provider, quote after form) | No (free Review Pulse review tracking offered with a quote request) |
 Birdeye | Multi-location practices wanting reviews plus front-desk automation | See website (priced by location) | No |
 Reputation | Health systems and large medical groups | See website | No |
 Swell | DSOs, MSOs and multi-location specialty groups | See website | No |
 Weave | Dental and specialty offices that want phones, texting and reviews together | See website | No |
 Podium | Owner-run clinics that live in text messaging | See website | No |
 Solutionreach | Practices that want reminders, recall and reviews in one system | See website | No |
Is your product missing or out of date?
We review this list regularly. Vendors can request a listing, send updated pricing or ask about featured placement.
The best reputation management software for healthcare
#1
rater8
Best for: Physician groups that want per-provider review growth
Visit rater8.com
Starting price$89 per physician/month ($250 monthly minimum, setup fees extra)
Free planYes (Monitoring plan)
rater8 was built from the ground up for medical practices, and it measures reputation at the physician level, which is how patients actually search. After a visit, patients get a short rating request. The platform then spreads public reviews across the provider and location listings that need them most.
The rater8 team handles activation. It finds the profile URLs for every provider and location on Google, Healthgrades, Vitals, WebMD and Facebook. It also sets up the EHR or practice management connection (the company cites more than 100 EMR integrations) and creates admin logins before go-live.
Pricing is unusually clear for this category. The free Monitoring plan gives you a patient feedback inbox, AI summaries and a ratings digest. raVE Lite ($89 per physician per month) adds review generation, AI-assisted responses, advanced reporting and a dedicated customer success manager. raVE Pro ($109) adds benchmarking, patient satisfaction surveys, NPS and verified review listings. Listings management and employee surveys sit in Pro+, which is quote-only.
The catch is the floor. With a $250 monthly minimum plus a one-time setup fee, a single-provider office pays well above the headline rate. Larger groups should also confirm what Pro+ costs before assuming listings are covered.
What we like- Public per-physician pricing
- Done-for-you onboarding and EHR integration
- Covers Google, Healthgrades, Vitals, WebMD and Facebook
Watch out for- $250 monthly minimum hurts solo providers
- Listings management only on the top Pro+ tier
#2
RepuGen
Best for: Small and mid-size practices that want no lock-in
Visit repugen.com
Starting priceSee website (per provider, quote after form)
Free planNo (free Review Pulse review tracking offered with a quote request)
RepuGen says it mainly serves small and mid-sized practices, and its terms reflect that. There is no long-term contract, and every plan carries a 90-day money-back guarantee, which lowers the risk of trying it. Requests go out by SMS and email after each visit. Unhappy patients are routed into a private service recovery flow so your staff can respond before a complaint goes public.
The standout feature is Review Balancer. Instead of pushing every happy patient to Google, it sends them to whichever site needs coverage, whether that is Google, Healthgrades or Yelp. Add-on modules cover listings sync to 50+ directories, a testimonial widget, AI sentiment analysis, multi-question surveys and NPS reporting.
You will not see a number until you fill in the pricing form, and the page says rates depend on practice size, locations and modules. Expect the core review plan to be the entry point. Listings and patient satisfaction tools are priced as upgrades or bundled in RepuGenie.
What we like- No long-term contracts and a 90-day money-back guarantee
- Review Balancer routes patients to the sites that need reviews
- 100+ EHR and PM integrations including Epic, eClinicalWorks and Dentrix
Watch out for- Prices are hidden behind a form
- The full feature set requires the RepuGenie bundle
#3Birdeye
Best for: Multi-location practices wanting reviews plus front-desk automation4.7/5 on
G2 (4,264 reviews, checked Oct 2026)
Visit birdeye.com
Starting priceSee website (priced by location)
Free planNo
For groups that want one vendor for marketing and patient communication, Birdeye is the broadest platform here. Its current product is organized around three AI "coworkers":
- one for reviews, listings, social and AI search visibility
- one for front-desk work such as appointments, reminders, waitlists and insurance verification
- one for surveys, competitor tracking and ticketing
Birdeye positions this as a HIPAA-compliant setup for healthcare and dental organizations.
Its pricing page says plans are built around what you deploy at each location, not seat counts, and one contract covers the platform. That model suits a group with ten clinics and dozens of front-desk users, since adding staff does not add cost.
The weak spot is cost transparency. Birdeye does not publish prices. Independent pricing write-ups describe 12-month agreements, renewal increases and SMS pass-through charges. Ask for the full order form, including renewal terms and cancellation notice, before you sign.
What we like- Pricing by location rather than per seat
- Reviews, listings, surveys, messaging and appointment tools on one platform
- Healthcare and dental industry packages with HIPAA-focused workflows
Watch out for- No public price list
- Third-party reviewers report annual contracts and add-on fees
Starting priceSee website
Free planNo
Reputation, the company behind reputation.com, is aimed at hospitals, health systems and large medical groups rather than independent offices. Its healthcare offering pulls patient feedback from surveys, online reviews, listings and social media into a single command center. From there it tracks and benchmarks sentiment across locations. One customer quote on its healthcare page describes managing sentiment across 300 sites from one dashboard, which shows the scale it is designed for.
That breadth helps when marketing, patient experience and operations teams each need their own view of the same data. Listings are part of the same data set, which matters when a system has a large number of provider and location profiles to keep accurate.
There is no self-serve option or public pricing, and implementation typically runs through a sales and onboarding team. A three-provider clinic would pay for features it will never use, so this tool only belongs on the shortlist of larger organizations.
What we like- One dashboard for sentiment across hundreds of sites
- Combines surveys, public reviews, listings and social
- Benchmarking by location
Watch out for- Enterprise sales process
- More platform than a small practice needs
Starting priceSee website
Free planNo
Swell describes itself as a patient experience platform for multi-location healthcare groups. Dental service organizations and management service organizations sit at the center of its market. Capterra reviewer data shows dental practice owners, dentists and office managers as its most common users.
What sets it apart is the mix of inputs. Online reputation management, patient surveys and employee feedback live in one system, and its AI reads incoming reviews and drafts responses for staff to approve. Seeing patient and staff feedback side by side is useful for a group trying to spot which locations have front-desk or wait-time problems.
Pricing is not published. The group-level reporting is most valuable once you have several locations, so a solo dental office may find a simpler per-provider tool easier to justify.
What we like- Combines reviews, patient surveys and employee feedback
- AI reads every review and drafts replies
- Strong following among dental groups
Watch out for- Custom pricing only
- Less suited to a single small office
#6Weave
Best for: Dental and specialty offices that want phones, texting and reviews together4.6/5 on
G2 (490 reviews, checked Oct 2026)
Visit getweave.com
Starting priceSee website
Free planNo
Weave is a patient communication suite first and a reputation tool second. Offices use it to replace their phone system, send two-way texts, run appointment and recall reminders and take payments. Review requests ride on top of that patient data. The practical benefit is that review asks come from the same number patients already text.
The bundle can make sense for a single dental or specialty office that is replacing its phones anyway, and staff only learn one tool. Expect the review monitoring and response tools to be lighter than in a dedicated platform such as rater8 or RepuGen.
Weave does not post current prices, so get a written quote. Third-party sites mention implementation fees and bundled plans, so ask about hardware, setup costs and contract length up front.
What we like- Review requests run from the same system as phones and two-way texting
- Appointment and recall reminders built in
- Widely used by dental offices
Watch out for- Price is not published on the vendor site
- You pay for a phone system even if you only want reviews
#7Podium
Best for: Owner-run clinics that live in text messaging4.5/5 on
G2 (2,155 reviews, checked Oct 2026)
Visit podium.com
Starting priceSee website
Free planNo
Podium is a messaging platform for local businesses that happens to be good at collecting Google reviews. Smaller cash-pay clinics can use it to text patients, answer website chat and send a review link right after checkout.
Its strength is speed. Front-desk staff can send a request in a couple of taps, and the shared inbox keeps leads, questions and reviews in one place. If your main goal is more Google reviews, that is often enough.
Podium is not healthcare-specific, so it does not track physician-level ratings on Healthgrades or Vitals the way rater8 does. The pricing page loads its plans dynamically, and third-party write-ups describe annual agreements with usage fees. Confirm the current tier price, the contract term and whether Podium will sign a business associate agreement for your use case.
What we like- Texts, calls, reviews and webchat in one inbox
- Fast review requests by SMS
- Easy for front-desk staff to adopt
Watch out for- Built for local businesses in general, not healthcare specifically
- Third-party reviewers report 12-month contracts
#8Solutionreach
Best for: Practices that want reminders, recall and reviews in one system4.3/5 on
G2 (169 reviews, checked Oct 2026)
Visit solutionreach.com
Starting priceSee website
Free planNo
Solutionreach has served vision, dental and medical practices for more than two decades. Its core product is patient communication: reminders, recall campaigns, two-way texting and surveys. Review generation is part of that package rather than a standalone product.
If your biggest problem is no-shows and empty recall slots, and reviews come second, one system for both keeps costs and logins down. Practices that already use it for reminders can add review requests without retraining staff.
GetApp reviewers mention frustration with unbundled pricing, unexpected price increases and paying extra for upgrades or onboarding. Get every module and fee in writing. Compare the review features against a dedicated tool before treating it as your reputation platform.
What we like- Long track record with medical, dental and vision practices
- Reminders, recall, texting and review requests together
- HIPAA-compliant communications
Watch out for- Users report unbundled pricing and price increases
- Review tools are lighter than dedicated platforms
How we chose
We started with healthcare-specific roundups and vendor category pages. We kept only products that actively market reputation management to medical, dental or behavioral health practices. For each tool we checked:
- the vendor's own pricing page, noting where prices are gated or quote-only
- product and integration documentation
- HIPAA and contract statements
- public user reviews on G2, Capterra, GetApp and Software Advice
We did not run the software ourselves.
Healthcare fit carried the most weight in the ranking: coverage of physician directories, EHR integration, provider-level reporting and compliance. After that we looked at pricing transparency, contract flexibility and how well each product matches a specific practice size, from solo offices to multi-state health systems.
What to check before you sign
Provider-level or location-level reporting
Patients search for doctors by name. If you run a group, make sure the tool tracks ratings for each provider on Google, Healthgrades, Vitals and WebMD, not only for each location. rater8 and RepuGen are built this way. General tools often are not.
EHR integration and who sets it up
Automated requests only work if the tool knows who was seen today. Ask which EHR or practice management systems are supported natively, whether the vendor's team builds the connection, and how long go-live takes. Done-for-you onboarding like rater8's saves a busy office manager days of work.
HIPAA and the business associate agreement
Any vendor that receives patient names, phone numbers or visit dates is handling protected health information. Get a signed BAA before sending data. Train staff never to confirm someone is a patient when replying to a public review, and check AI-drafted responses for this before they post.
Pricing model and contract terms
Per-physician pricing (rater8, RepuGen) scales with your provider count. Per-location pricing (Birdeye) favors groups with many staff at each site. Ask about monthly minimums, setup fees, SMS charges, renewal increases and the cancellation notice period. A 12-month auto-renewing contract is very different from month-to-month.
Review gating rules
Google's policies do not allow you to send only happy patients to public reviews. Tools that route unhappy patients to private feedback should still give everyone a way to post publicly. Ask the vendor how its workflow handles this.
Data export
If you leave, you will want your survey history, NPS scores and response logs. Confirm you can export them in a standard format.
Frequently asked questions
What does healthcare reputation management software do?
It sends review and feedback requests to patients after visits, collects ratings from sites like Google, Healthgrades and Vitals into one dashboard, and helps staff respond. Most tools also flag unhappy patients privately so the practice can follow up. Many add surveys, NPS and listings management.
How much does reputation management software for doctors cost?
Few vendors publish prices. rater8 is the clearest example: $89 or $109 per physician per month with a $250 monthly minimum and separate setup fees, plus a free monitoring tier. Bundled platforms such as Birdeye, Weave and Podium are quote-based and usually cost more because they include messaging or phone systems.
Is it HIPAA-compliant to respond to patient reviews?
You can respond, but you cannot confirm that the reviewer is a patient or mention any detail of their care. Keep replies general and invite the person to contact the office directly. Use a vendor that signs a BAA, and check AI-drafted replies before they post.
Do I need a healthcare-specific tool or will a general review tool work?
A general tool like Podium can work well for a single cash-pay clinic focused on Google reviews. Groups with several physicians usually do better with a healthcare-native tool. Those tools track each provider on medical directories and connect to the EHR for automated requests.
How long does setup take?
It depends mainly on the EHR connection. Vendors that handle integration and profile setup for you, such as rater8, can take most of the work off your staff. Bundled communication suites that replace phones take longer because of hardware and number porting.
Can these tools remove negative reviews?
No legitimate vendor can delete honest negative reviews. They can help you flag reviews that break a site's rules, respond professionally and bring in enough new reviews that a single bad one carries less weight.
Sources we checked (19)
- https://rater8.com/pricing/
- https://rater8.com/
- https://www.repugen.com/
- https://www.repugen.com/pricing
- https://birdeye.com/pricing/
- https://birdeye.com/blog/healthcare-reputation-management-software/
- https://birdeye.com/blog/healthcare-reputation-management/
- https://wiserreview.com/blog/birdeye-pricing/
- https://reputation.com/solutions/industries/healthcare
- https://doctorconnect.net/best-medical-practice-reputation-management-2026
- https://www.swellcx.com/official-ai-information-page
- https://www.capterra.com/p/172802/Swell/
- https://www.getweave.com/pricing/
- https://hip.agency/weave-dental-software-review/
- https://www.podium.com/pricing
- https://skillmammoth.com/blog/podium-pricing
- https://www.truereview.co/post/podium-pricing-explained-is-it-worth-it-in-2026
- https://www.softwareadvice.com/dental/solutionreach-dental-profile/
- https://www.getapp.com/all-software/a/solutionreach/reviews/
Is your product missing or out of date?
We review this list regularly. Vendors can request a listing, send updated pricing or ask about featured placement.
Shihab Mia · Founder, Rankite
Shihab has 5+ years in B2B and SaaS SEO. He writes Rankite's software buying guides from pricing pages, documentation and public user reviews. More about Shihab.